August 1, 2020
Dear Lotus Temple Massage community,
Like the rest of the world, We have been watching the situation closely for the past 4 months, and up until this point, out of an abundance of caution, we have decided to sit on the sidelines and watch it play out as other massage therapy establishments have experimented with reopening in the last month. After extensive research, consultation with experts, and constant communication with our neighbors in the massage community, we have established protocols which we believe will allow us to move forward with our established mission of providing effective, evidence based pain and stress management to the community while at the same time protecting our staff, our guests, our supporters, and the community at large.
• We will be providing services onsite only for now, all mobile operations have been suspended indefinitely. Ross will be on the schedule only on Thursday and Friday, however Morgan and our new MT Alanna will be providing services every other day of the week. We have extended the time between clients to allow for thorough cleaning of all surfaces. Laundry is kept in separate plastic bags, and our therapists wash their hands and clean up between each client. We have invested in UV air filters for treatment rooms as well. Cleanliness has always been a high priority for us, we're just going to remain ever more vigilant.
• Masks will be required, without exceptions. Clients are free to take off their mask when lying face down in the face cradle, but will be asked put them on again when lying face up, and our therapists will be wearing N95 masks or equivalents at all times.
• We will be pushing out our minimum lead time to 1 hour for same day appointments, if you can please call or schedule ahead as far as possible. Scheduling will continue to be available by both by the phone and through the Setmore link on our website. Expect to complete a short screening consisting of a few simple questions before your session. When you arrive, please wait in your car or at the front door until you see your massage therapist at the front door to the building, they will take your temperature at the door and then escort you directly to the treatment room. I know this is a bit of a hassle, but we'll try to make the whole experience as courteous as possible.
Dear Lotus Temple Massage community,
Like the rest of the world, We have been watching the situation closely for the past 4 months, and up until this point, out of an abundance of caution, we have decided to sit on the sidelines and watch it play out as other massage therapy establishments have experimented with reopening in the last month. After extensive research, consultation with experts, and constant communication with our neighbors in the massage community, we have established protocols which we believe will allow us to move forward with our established mission of providing effective, evidence based pain and stress management to the community while at the same time protecting our staff, our guests, our supporters, and the community at large.
• We will be providing services onsite only for now, all mobile operations have been suspended indefinitely. Ross will be on the schedule only on Thursday and Friday, however Morgan and our new MT Alanna will be providing services every other day of the week. We have extended the time between clients to allow for thorough cleaning of all surfaces. Laundry is kept in separate plastic bags, and our therapists wash their hands and clean up between each client. We have invested in UV air filters for treatment rooms as well. Cleanliness has always been a high priority for us, we're just going to remain ever more vigilant.
• Masks will be required, without exceptions. Clients are free to take off their mask when lying face down in the face cradle, but will be asked put them on again when lying face up, and our therapists will be wearing N95 masks or equivalents at all times.
• We will be pushing out our minimum lead time to 1 hour for same day appointments, if you can please call or schedule ahead as far as possible. Scheduling will continue to be available by both by the phone and through the Setmore link on our website. Expect to complete a short screening consisting of a few simple questions before your session. When you arrive, please wait in your car or at the front door until you see your massage therapist at the front door to the building, they will take your temperature at the door and then escort you directly to the treatment room. I know this is a bit of a hassle, but we'll try to make the whole experience as courteous as possible.